Employee Development

The success of your company is 100% dependent on your employees, from the person that takes customer orders, to the person who makes the product/delivers the service, to the person that invoices your customer, to the person who answers the phone.

Both your front-line and your back-office employees affect customer perceptions. So, when it comes to your employees, how can you:

  • Make sure that you hire the best?
  • Make sure they continue to learn and grow?
  • Keep your employees satisfied?
  • Keep them committed to the success of both the company and your customers?
  • Help them work together productively as a team?

As an organization, you must be committed to seeking new ways of communicating with your employees…identify the factors that affect employee performance…

At Performance Enhancement Group, we are committed to helping you maximize the productivity, effectiveness, and satisfaction of your employees. We focus on issues related to:

  • Selection/placement
  • Training
  • Retention
  • Teamwork

Our Firm can assist you by:

  • Designing and conducting employee feedback studies — including studies that help you better understand your corporate culture and using supervisor feedback (360o studies) to determine how to make supervisors more effective
  • Needs assessment for training
  • Training your employees in:
    • Process Improvement - Cycle time reduction and Statistical Process Control
    • Leadership
    • Decision-making
    • Job analyses
  • Identifying key success factors
  • Developing Birkman™ job profiles
  • COMPAS
  • TEAM
  • Strategic Alignment workshops

Because we believe that measurement is the basis of solid decision-making, we often apply the Birkman Method ®; in our work. This tool creates a graphic four-dimensional portrait of the organization: individuals and team members, their interests an goals, operating styles, underlying needs, and behavior under stress — all factors that govern personal and organizational productivity. The Birkman Method ® can be used when addressing a variety of issues including:

We have on staff people who are trained in the proper use an application of the Birkman Method® (including a certified Birkman™ consultant — who trained with Dr. Birkman™ or assisted in developing the original Birkman tool).